Order and Artwork Information!

Place An Order

Orders can be placed on our website, by phone or email.

If you place an order online, we will contact you once we've reviewed your order and artwork. At that time we will confirm all order details and deadlines.

Prior to placing the order, we will send you a proof showing the artwork layout, actual artwork size and position. At this time, all changes/modifications should be made to insure accuracy.

 

 

Artwork

LOGOs - Ideally, logos submitted as Vector EPS files are the best. These are generally files created in a design software like Illustrator, Photoshop or CorelDraw.

PHOTOS - Should be 300 dpi or larger for best quality.

OTHER - Some JPG and TIFF files can be converted if they don't contain fine detail. Some can also be used on products that are digitally printed if they are high resolution files.

When in doubt....just give us a call!

 

Change or Cancel an Order

Once you've approved the proof for your order and it's been submitted, cancellations cannot be accepted.

Minor changes can be made depending on where the supplier is in the order process. Unfortunately, no changes can be made once your order has moved to the production stage.

 

Graphic Design

If you are just starting out and need a logo design or would like to update an existing logo, our graphic artist can assist you.

Logo design costs vary depending upon the complexity of the design and the number of conceptual designs requested.

 

 

Sample Policy

We have a wide variety of samples in our showroom that are available "on loan".  Many samples priced at $15.00 or less are shipped at no charge when a valid UPS or FedEx account number is provided.

If there is a charge for samples ordered, there may be the option to receive a credit for that item if you place an order.

 

Minimum Quantities

We would like to accommodate orders for low quantities, but this isn't always possible. Some suppliers will allow lower quantities, but this often requires a "less than minimum" charge.  Please contact us if you need smaller quantities than shown.

Special Note:

Due to manufacturing standards and production quality, there will occasionally be overruns or underruns on an order. The industry standard for most orders is +/- 5%.  What this means is that a manufacturer may add 5% additional product to the print run in anticipation of rejecting some products due to the misprints.  Those rejected items will be removed from your order prior to shipment. As a result, there may be up to 5% more items shipped or up to 5% less. Manufacturers do their best to reduce the possibility of this occurring.